Shipping policy
SHIPPING POLICY
We ship Australia-wide and internationally through our trusted network of suppliers and logistics partners.
As a performance-focused platform, many products are dispatched directly from our global suppliers. This allows us to offer a wider range of high-quality performance parts.
Processing & Dispatch
Orders are typically processed within 1–3 business days.
Once dispatched, you will receive tracking details where available.
Please note that some orders may be shipped in multiple packages depending on product availability and supplier location.
Estimated Delivery Times
- Australia: 7–14 business days
- International: 7–14 business days
Delivery timeframes are estimates only and are not guaranteed. Delays may occur due to customs processing, courier issues, or factors outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on the product, supplier, and delivery location.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Delivery Responsibility
Once an order has been dispatched, Gridline Custom Motorsports is not responsible for delays, lost, or damaged shipments caused by third-party couriers. However, we will assist in resolving any shipping issues where possible.
Incorrect Address
It is the customer’s responsibility to ensure all shipping details are correct. We are not liable for orders shipped to incorrectly provided addresses.
Contact
For any shipping enquiries, please contact:
Gridline Custom Motorsports
onlinestore@gridlinecustommotorsports.com.au